ECom Executive

Location: London

Inc Retail is the home for exciting brands in the fashion, apparel, beauty and food & beverage sectors.
We span the retail, franchise and wholesale industries. With a team of retail experts, designers, marketing managers and industry specialists, we nurture and help our brands to reach new audiences and connect with their customers with a deeper engagement. We constantly work with and invest in our brands to help them grow and evolve. Our brands include; Chop’d, Gut Instinct, KNOMO London, Laundrapp & Tootsa.

You will be supporting the Ecommerce team in the management of the KNOMO website: manage site updates and coordinate with the Content team on outstanding copy, imagery and any other digital content requests. You will be collaborating with the Operations and Customer Service team to proactively facilitate and resolve issues. An important aspect of the role will be on-site merchandising support to drive conversion and relevant KPI’s. As well as reviewing stock and sales mix to ensure product mix is in line with demand and assisting with making recommendations for new opportunities to drive sales

Job requirements

Ideal Candidate

  • Will possess attention to detail & be proactive
  • Can work as part of a team, or independently
  • Will have a desire to learn as much as possible on-the-go
  • Will ideally have merchandising/content experience, personally or with a business
  • Show enthusiasm and passion for setting priorities and delivering success
  • Will be positive and open-minded


  • A team player
  • Happy to be involved in all tasks and undertake admin roles/ tasks as well as some involvement for projects, and key trading times – black Friday etc


  • HTML experience, 
  • SEO understanding/ digital marketing understanding

Club 100 Company Benefits

Club 100 is what we call our company benefits at Inc & Co. All employees at Inc & Co and its companies receive a beautiful welcome pack that includes a laser-etched Chilly's water bottle, custom-designed Ampersand Lanyard and Club 100 membership card to use across our ever-expanding list of companies. Benefits include; Cycle to Work scheme, Virtual GP, Volunteering days, and our yearly live music festival, Inc Fest. For the complete list, visit: