Travel Consultant

Location: Uckfield

We are Baldwins Travel Group. We are a multi-award winning family business; the proud winners of ‘Travel Agent of the Year for London and the South East’ for the last 13 years. We provide holidaymakers and corporate travellers with an amazing customer experience, every time. We’ve travelled with them from first big adventure to honeymoon, from ski-break to family holidays and from city break to cruise, and we’ve got to know them so well that we understand their needs, and they trust us with their plans. We aim to welcome new enquirers into this family, and build the same trusting relationships with them as they become our customers.

We are recognised by the industry as the South East’s leading independent travel agent, representing the best of high street and corporate travel management agencies. Our experts bring the human touch to finding the best travel solutions for our clients, and we are passionate about using our expertise to deliver outstanding service and experience.

We are looking for a Travel Consultant in our Uckfield branch. You’ll work in our retail travel agency, advising on and selling holidays to our fantastic customers. It may be that you have travel agency experience or perhaps you have experience in customer service and sales and are well travelled in your personal life. Most importantly is your passion for travel, a willingness to get involved and an engaging personality. We have a reputation for our excellent customer service and it’s critical to us that you share that value.

Job requirements

  • Experience and knowledge of the Travel Industry.
  • Willingness to use a GDS System.
  • Ability to communicate across a wide network.
  • Experience in building rapport and engaging with customers.
  • Understanding of the market and industry including current affairs and trends in popular, quality and luxury destinations.
  • A very good worldwide geographical knowledge
  • Extensive and recent first hand travel experience.

Club 100 Company Benefits

Club 100 is what we call our company benefits at Inc & Co. All employees at Inc & Co and its companies receive a beautiful welcome pack that includes a laser-etched Chilly's water bottle, custom-designed Ampersand Lanyard and Club 100 membership card to use across our ever-expanding list of companies. Benefits include; Cycle to Work scheme, Virtual GP, Volunteering days, and our yearly live music festival, Inc Fest. For the complete list, visit: club100.incandco.com